All Emergency Guides

Gas Leak: What To Do Immediately

Critical safety steps if you smell gas in your home

If You Smell Gas, Act Now

Natural gas is odorless, but utility companies add a chemical called mercaptan that smells like rotten eggs. If you smell this:

DO:

  1. Leave immediately - Get everyone (including pets) out of the house
  2. Leave the door open as you exit to allow ventilation
  3. Move at least 100 feet away from the building
  4. Call 911 from outside or from a neighbor's phone
  5. Call your gas company emergency line

DO NOT:

  • DO NOT turn on or off any lights or switches
  • DO NOT use your phone inside the house
  • DO NOT light matches or candles
  • DO NOT start your car if it's in an attached garage
  • DO NOT try to find the leak yourself

After the Emergency

Once the gas company has cleared your home:

  • Have a licensed plumber inspect your gas lines
  • Consider installing natural gas detectors
  • Know where your gas shut-off valve is for future emergencies

Your Gas Shut-Off Valve

Usually located near your gas meter on the outside of your home. You'll need a wrench to turn it. Turn the valve a quarter turn so the handle is perpendicular to the pipe.

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